Terms of service
Effective date: September 16, 2026
1. Acceptance of these Terms
By downloading, installing, accessing, or using the DomeOne mobile application, related web services, or any associated features (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to any part of these Terms, do not use the Service. Your continued use of the Service constitutes ongoing acceptance.
These Terms form a binding legal agreement between you and DomeOne (the "Company", "we", "us", "our"). If you use the Service on behalf of a household, family, organization, or any other person, you represent that you have full authority to bind them to these Terms.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to create a DomeOne account. By creating an account you represent and warrant that you meet these requirements.
Children under 13 may only be added to a Dome as a monitored member by a parent or legal guardian, and only where such use is lawful in your jurisdiction. You are solely responsible for obtaining and maintaining any consent required by law to monitor another person's location or device.
You are solely responsible for all activity that occurs under your account.
3. Not an emergency service
THE SERVICE IS NOT AN EMERGENCY RESPONSE SYSTEM, MEDICAL DEVICE, SECURITY SYSTEM, OR SUBSTITUTE FOR EMERGENCY SERVICES SUCH AS 911, 112, OR ANY EQUIVALENT.
Alerts, notifications, SOS features, location updates, and check-ins are provided on a best-effort basis and may be delayed, incorrect, incomplete, or fail entirely due to factors including but not limited to device settings, operating system restrictions, battery state, cellular or Wi-Fi coverage, GPS availability, third-party service outages, or software error.
IF YOU BELIEVE ANY PERSON IS IN DANGER, CALL YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY. DO NOT RELY ON THE SERVICE.
4. Your account
You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account. Notify us promptly of any unauthorized access. We are not liable for any loss arising from your failure to protect your credentials.
We may suspend, terminate, or restrict access to any account at our sole discretion, at any time, with or without notice, for any reason including but not limited to suspected violation of these Terms, suspected fraud, or a threat to the security or integrity of the Service.
5. License to use the Service
Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service for your personal, non-commercial use. All rights not expressly granted are reserved by us.
You may not: (a) copy, modify, distribute, sell, lease, rent, or create derivative works of the Service; (b) reverse engineer, decompile, or attempt to extract source code; (c) remove or alter any proprietary notices; (d) use the Service to build a competing product; (e) use automated means to access the Service; (f) circumvent any technical measure; or (g) use the Service in violation of any law or third-party right.
6. User conduct
You agree not to: monitor, track, or share location information of any person without lawful authority; use the Service to harass, stalk, threaten, or harm any person; upload malicious code or unlawful content; interfere with the operation of the Service; misrepresent your identity or affiliation; or use the Service in any manner that could damage, disable, overburden, or impair it.
You are solely responsible for ensuring that your use of the Service complies with all applicable laws in your jurisdiction, including laws regarding privacy, consent, monitoring of minors, and workplace surveillance.
7. Content and feedback
You retain ownership of the content you submit to the Service (photos, names, place labels, notes). You grant us a worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, modify, and display such content solely to operate, provide, and improve the Service.
Any feedback, suggestions, or ideas you submit to us may be used by us without any obligation to you.
8. Paid subscriptions and billing
Some features of the Service require a paid subscription. Prices, features, and billing cycles are disclosed at the point of purchase and may change. All purchases are processed by the applicable app store (Apple App Store or Google Play) and are subject to that store's terms.
Subscriptions renew automatically at the end of each period unless canceled at least 24 hours before renewal. Cancel via your app store account settings. Except where required by law, all payments are non-refundable and no refunds or credits are provided for partial subscription periods, unused time, or feature changes.
9. Third-party services
The Service relies on third-party services and platforms, including but not limited to Apple, Google, Firebase, push-notification providers, mapping providers, and cellular carriers. We are not responsible for the availability, accuracy, or performance of any third-party service, and their terms and privacy policies apply to your use of them.
The Service may include links to third-party websites or content. We do not endorse and are not responsible for such third-party content.
10. Service availability and changes
The Service is provided on an ongoing basis but may be interrupted, delayed, or discontinued at any time. We may add, remove, modify, or discontinue any feature at any time, with or without notice, at our sole discretion.
We do not guarantee that the Service will be uninterrupted, secure, error-free, or available at any particular time or location.
11. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR TRADE USAGE.
WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT LOCATION DATA WILL BE ACCURATE OR TIMELY, THAT ALERTS OR NOTIFICATIONS WILL BE DELIVERED, THAT ANY DEFECT WILL BE CORRECTED, OR THAT THE SERVICE WILL BE FREE OF VIRUSES, HARMFUL COMPONENTS, OR SECURITY VULNERABILITIES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS APPLY TO THE FULLEST EXTENT PERMITTED.
12. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, PERSONAL INJURY, PROPERTY DAMAGE, OR ANY LOSS ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50).
THESE LIMITATIONS APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
13. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, affiliates, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including privacy, publicity, or intellectual property rights; (d) any content you submit; or (e) any dispute between you and any other person, including any member of your Dome.
14. Governing law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
15. Binding arbitration and class action waiver
ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS CONSUMER ARBITRATION RULES.
YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO A TRIAL BY JURY AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION.
You may opt out of this arbitration provision by sending written notice within 30 days of first accepting these Terms to the contact address below. This provision does not preclude either party from seeking injunctive relief in court for infringement of intellectual property rights.
16. Modifications to these Terms
We may modify these Terms at any time in our sole discretion. Material changes will be indicated by updating the "Effective date" at the top of these Terms. Your continued use of the Service after the effective date of any modification constitutes your acceptance of the modified Terms. If you do not agree to the modifications, you must stop using the Service.
17. Termination
These Terms remain in effect until terminated by you or by us. You may terminate at any time by deleting your account and ceasing use of the Service. We may terminate or suspend your access at any time for any reason, with or without notice, without liability to you.
Upon termination, all provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, limitations of liability, indemnification, and arbitration.
18. Miscellaneous
These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements.
If any provision is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision shall not be a waiver.
You may not assign these Terms without our prior written consent. We may assign these Terms at any time without restriction.
19. Contact
Questions about these Terms may be sent to: legal@domeone.app